Each of our products is handcrafted in small batches using natural ingredients and made with care.
RETURNS, EXCHANGES, & SHIPPING POLICY
Thank you for supporting Doanestead!
DAMAGED ORDERS
If your package arrives damaged, please contact us within 48 hours of delivery and include photos of both the shipping box and damaged product. Once reviewed, we may offer a replacement or exchange based on product availability.
RETURNS & REFUNDS
Due to the nature of our products, all sales are final. We do not accept returns or offer refunds.
QUESTIONS
If you have any questions about your order, please contact us at thedoanesteadfarm@gmail.com
Thank you for supporting our family farm. We appreciate your business and hope you enjoy your order!
SHIPPING & DELIVERY
To help ensure your order arrives safely, Doanestead reserves the right to require a signature upon delivery for select shipments.
Please note that our products are made with natural ingredients and contain little to no preservatives. Because of this, temperature fluctuations, shipping delays, and storage conditions may affect product consistency, texture, or appearance. These natural variations do not impact the intended use of the product and are not considered defects.
Doanestead is not responsible for changes in product consistency resulting from weather conditions, shipping delays, or improper storage after delivery.
